Report a problem with a guide profile

A private complaint process

On the relevant published profile, choose the action to report a problem. Give facts and the category of concern. Reports are private. An authorized handler can request a provider response, record an outcome and, when appropriate, suspend publication. The provider cannot erase the report history.

Ask for help safely

Use the community contact option when available. Include the page, action, exact on-screen message and approximate time. Remove private information from screenshots. Do not send passwords, private links, identity documents or qualification files through ordinary contact messages.